Refund and Returns Policy
Prescription Products
Certain products available through the Website or Services require a valid prescription by a licensed healthcare provider (“Prescription Products”). You will not be able to obtain a Prescription Product unless you have completed a consultation with one of the providers, the provider has determined the Prescription Product is appropriate for you and the provider has written a prescription. Angelic Lift does not endorse the use of any Prescription Product, only your provider can recommend Prescription Products that are right for you.
If a provider determines a Prescription Product is appropriate for you and writes a prescription, you will receive information about your options for filling the prescription. Prescriptions will be sent to third-party pharmacies for fulfillment. Angelic Lift accepts no liability for the shipping, processing, or use of Prescription Products. Ensure that you thoroughly read the label on each Prescription Product before use.
Some prescriptions may not be available for fulfillment through the third-party pharmacies, in such event, your prescription may be sent to a local pharmacy for pickup.
If you complete a consultation with a provider and fill a prescription through one of the third-party pharmacies, the prescription product will be shipped to you by the applicable pharmacy and the costs associated with the prescription shall be charged to you in accordance with this Section. If you fill a prescription with a pharmacy other than the third-party pharmacies available on the Website, we may send the prescription to your selected pharmacy, but you will be responsible for picking up or otherwise obtaining the Prescription Product and paying the pharmacy directly for the cost of the Prescription Product.
Refunds
Unfortunately, we cannot cancel or refund medication shipments after they have been ordered by your provider. This is because the pharmacy has already begun the process of preparing your medication to be shipped to you. Angelic Lift is not responsible for any orders after they have been shipped from the pharmacy. We cannot issue refunds for medications that have proof of delivery from the carrier. We can re-order your medication but there will be a new charge associated with this order. If you would like to file a lost or stolen package claim you can contact the delivery carrier directly to do so. All medication orders are final once shipped by the Pharmacies and the order cannot be returned or refunded. This is to protect the integrity of the medication and the health of the patient, as well as to comply with applicable laws. However, if you think you have received the wrong medication, have received an order in error, or have any other questions, please contact us at info@angeliclifttrio.com.
Exchanges
We only replace gift cards & vouchers if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@angeliclifttrio.com and send your item to: 4645 Clyde Morris Blvd Ste 404 Port Orange FL 32129.
Shipping Returns
To return your product, you should mail your product to: 4645 Clyde Morris Blvd Ste 404 Port Orange FL 32129.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
Contact us at info@angeliclifttrio.com for questions related to refunds and returns.